The Institute’s Webinar ” Just Doing My Job? Ethical Risks Hidden in Everyday Insurance Decisions “

“Just doing my job” can become an ethical blind spot. Explore how familiar job personas, including the advocate, closer, fraud hunter, company loyalist, customer pleaser, and process purist, can influence decisions in sales, service, and claims. Through insurance-specific scenarios, you’ll recognize ethical drift, rationalization, and organizational pressures that can pull good judgment off course. Gain a practical Role Check Framework for evaluating difficult decisions and realigning your actions with honesty, fairness, transparency, impartiality, and professional responsibilities.

• Standard Webinar Price: $79.00
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