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X-WR-CALDESC:Events for BIGiOK
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BEGIN:VEVENT
DTSTART;TZID=UTC:20260116T100000
DTEND;TZID=UTC:20260116T110000
DTSTAMP:20260430T133015
CREATED:20251229T201631Z
LAST-MODIFIED:20251229T224244Z
UID:10000021-1768557600-1768561200@www.bigiok.com
SUMMARY:Free Friday Ethics Webinar
DESCRIPTION:“The Character Clause: Ethics\, Sports\, and the Business of Winning Right” This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character\, performance\, and leadership. Using analogies from college athletics and examples from real-world business\, participants will examine how pressure and culture influence ethical decision-making and personal leadership. Through personal reflection\, worksheet activities\, and the creation of their personal Character Clause\, learners will leave equipped to act with integrity\, even when the stakes are high. \n\n\n\n \n\n\n\nInstructor: Sara Bradshaw Ray\, CIC \n\n\n\nCE: 1 Ethics credit
URL:https://www.bigiok.com/event/free-friday-ethics-webinar-2/
CATEGORIES:Education
ATTACH;FMTTYPE=image/jpeg:https://www.bigiok.com/wp-content/uploads/sites/28/2025/12/FFE-EP-8-logo.jpg
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BEGIN:VEVENT
DTSTART;TZID=UTC:20260115T110000
DTEND;TZID=UTC:20260115T110000
DTSTAMP:20260430T133015
CREATED:20260108T173120Z
LAST-MODIFIED:20260113T153007Z
UID:10000037-1768474800-1768474800@www.bigiok.com
SUMMARY:Retention by Design: Customer-Centric Insurance in the Digital Era
DESCRIPTION:Technology is transforming insurance service delivery\, but empathy still drives loyalty. Examines how to integrate digital tools such as AI chatbots\, self-service portals\, and CRM systems with genuine human connection to create a superior customer experience. Learn how to identify situations where personal interaction matters most\, implement a balanced service framework\, and prevent burnout in high-stakes roles. Uncover future trends\, including ethical AI design and predictive analytics\, that help insurance professionals anticipate client needs while meeting compliance standards and enhancing brand trust. \n\n\n\nNO Hidden Fees \n\n\n\nCEU Unlimited Subscriber Price: Included in your subscription.*CEU Unlimited subscriber webinar discount will be reflected in the checkout process.No discount code or pre-paid agreement number required! \n\n\n\nNO State Reporting Fees
URL:https://www.bigiok.com/event/retention-by-design-customer-centric-insurance-in-the-digital-era/
CATEGORIES:Education
ATTACH;FMTTYPE=image/png:https://www.bigiok.com/wp-content/uploads/sites/28/2025/11/CEUArtboard-2.png
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DTSTART;TZID=UTC:20260114T110000
DTEND;TZID=UTC:20260114T110000
DTSTAMP:20260430T133015
CREATED:20260108T170652Z
LAST-MODIFIED:20260109T063510Z
UID:10000035-1768388400-1768388400@www.bigiok.com
SUMMARY:AI Fraud in Focus: Detecting and Defending Against Digital Deception in Insurance
DESCRIPTION:AI is enabling increasingly sophisticated insurance fraud schemes\, from forged documents and synthetic identities to AI-enhanced phishing and video manipulation. Fraudsters are exploiting these tools to bypass controls\, manipulate claims\, and even compromise internal systems. Examine the latest AI-driven fraud tactics\, high-risk areas within insurance\, and the evolving regulatory and compliance landscape. Learn how to leverage advanced detection technologies\, reinforce internal safeguards\, and implement practical prevention strategies to reduce risk. Strengthen your ability to identify red flags and protect your organization from emerging AI threats.
URL:https://www.bigiok.com/event/backyards-and-beyond-what-todays-underwriters-really-see/
CATEGORIES:Education
ATTACH;FMTTYPE=image/png:https://www.bigiok.com/wp-content/uploads/sites/28/2025/11/CEUArtboard-2.png
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DTSTART;TZID=UTC:20260113T130000
DTEND;TZID=UTC:20260113T140000
DTSTAMP:20260430T133015
CREATED:20260108T172510Z
LAST-MODIFIED:20260113T152833Z
UID:10000036-1768309200-1768312800@www.bigiok.com
SUMMARY:Legal System Abuse: A Growing Threat to Claims and Coverage
DESCRIPTION:Legal system abuse is driving up defense costs\, triggering nuclear verdicts\, and creating major underwriting and compliance challenges. This webinar highlights the coordinated tactics behind inflated claims\, third-party litigation funding\, and predatory advertising. It also covers insurer strategies like Special Investigative Units (SIUs)\, litigation triage\, and predictive underwriting tools used to manage these risks. You will review real-world examples\, legal trends\, and ethical gray zones to better recognize\, respond to\, and mitigate the impacts of legal abuse on the insurance landscape.
URL:https://www.bigiok.com/event/legal-system-abuse-a-growing-threat-to-claims-and-coverage/
CATEGORIES:Education
ATTACH;FMTTYPE=image/png:https://www.bigiok.com/wp-content/uploads/sites/28/2025/11/CEUArtboard-2.png
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BEGIN:VEVENT
DTSTART;TZID=UTC:20251219T110000
DTEND;TZID=UTC:20251219T120000
DTSTAMP:20260430T133015
CREATED:20251104T155548Z
LAST-MODIFIED:20251104T155825Z
UID:10000016-1766142000-1766145600@www.bigiok.com
SUMMARY:Free Friday Ethics Webinar
DESCRIPTION:“From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership” In the complex and dynamic world of insurance\, ethical leadership is crucial for fostering trust and ensuring longterm success. “From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership” is designed to equip insurance professionals with the tools and insights needed to navigate ethical dilemmas and lead with integrity. This course delves into the core of ethical behavior\, distinguishing between legal compliance and moral actions. Participants will explore real-life scenarios specific to the insurance industry\, identifying common challenges and learning practical strategies for making ethical decisions. \n\n\n\n \n\n\n\nInstructor: Sara Bradshaw Ray\, CIC \n\n\n\nCE: 1 Ethics credit
URL:https://www.bigiok.com/event/free-friday-ethics-webinar/
CATEGORIES:Education
ATTACH;FMTTYPE=image/webp:https://www.bigiok.com/wp-content/uploads/sites/28/2025/11/FFE-7.webp
ORGANIZER;CN="Sara Bradshaw Ray":MAILTO:sara@bigiok.com
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