BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//BIGiOK - ECPv6.16.3//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:BIGiOK
X-ORIGINAL-URL:https://www.bigiok.com
X-WR-CALDESC:Events for BIGiOK
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20250101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=UTC:20260115T110000
DTEND;TZID=UTC:20260115T110000
DTSTAMP:20260619T095617
CREATED:20260108T173120Z
LAST-MODIFIED:20260113T153007Z
UID:10000037-1768474800-1768474800@www.bigiok.com
SUMMARY:Retention by Design: Customer-Centric Insurance in the Digital Era
DESCRIPTION:Technology is transforming insurance service delivery\, but empathy still drives loyalty. Examines how to integrate digital tools such as AI chatbots\, self-service portals\, and CRM systems with genuine human connection to create a superior customer experience. Learn how to identify situations where personal interaction matters most\, implement a balanced service framework\, and prevent burnout in high-stakes roles. Uncover future trends\, including ethical AI design and predictive analytics\, that help insurance professionals anticipate client needs while meeting compliance standards and enhancing brand trust. \n\n\n\nNO Hidden Fees \n\n\n\nCEU Unlimited Subscriber Price: Included in your subscription.*CEU Unlimited subscriber webinar discount will be reflected in the checkout process.No discount code or pre-paid agreement number required! \n\n\n\nNO State Reporting Fees
URL:https://www.bigiok.com/event/retention-by-design-customer-centric-insurance-in-the-digital-era/
CATEGORIES:Education
ATTACH;FMTTYPE=image/png:https://www.bigiok.com/wp-content/uploads/sites/28/2025/11/CEUArtboard-2.png
END:VEVENT
END:VCALENDAR